How to become a private investigator interview

The Diary of a Private Investigator podcast interview with host Nathan Hoole explores Simon Henson’s journey from a police officer to founding his own private investigation company, Titan Private Investigation Limited. It delves into the challenges and opportunities of transitioning into the private investigation industry, highlighting the importance of networking and helping each other within the community. The video also discusses Titan’s surveillance training course, including the pass/fail criteria, the post-course support, and how the course is structured to prepare individuals for a career in private investigation. Additionally, the video covers Titan’s YouTube channel, Titan TV, and the challenges of maintaining engaging content while navigating potential negative feedback. The interview provides valuable insights for those interested in pursuing a career as a private investigator.

Video Podcast Transcript

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welcome to another episode of Titan Pi
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TV or Titan Pi TV podcast where we look
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at the inside workings of a live
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operational investigation agency that
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being here Titan in
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Derby last week we were invited by
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Nathan Hull of dollar investigations in
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Sheffield and Doncaster to appear on his
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relatively new podcast which is up and
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coming so obviously I I accepted and I
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went and spoke to Nathan um the
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interview basically talks about the
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industry how I got into it my pre what I
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did previously we then spoke about how
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someone can get into the private
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investigation industry MAA namely
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surveillance and we discuss in De depth
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Titans private investigation course and
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one thing you’ll pick up on um if you do
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listen to these highlights is that
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despite like us being effectively in
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competition with one one another because
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we also have an office in Sheffield that
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we we help each other and we give each
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other a dig out and it’s the same with
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most companies within this industry we
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stick together and we help each other
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out so I appreciate being asked it’s a
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little bit different this one but I hope
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you enjoy it so welcome to Diary of a
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private investigator this is episode
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five my name is Nathan and I own and run
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dollar investigator ation based in
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Sheffield and Doncaster and yes we do
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the introduction live every episode
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because last episode I went Sheffield
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and Doncaster based in Sheffield and
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anybody who lives in Doncaster will know
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it is a separate city of its own so yep
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so we are live um I’ve had a bit of
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Engagement recently from various uh
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listeners to the episode I seem to be
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getting positive reviews people are
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liking it so that’s always good so as
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always at the start of the episode I’m
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going to say that if you do enjoy the
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episode please do leave a positive
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review please do subscribe and please do
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tell your friends um I don’t do much
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social engagement however I have started
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doing Tik Tok um which seems to be
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growing quite a bit um so if you are on
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Tik Tok I’m on Tik Tok under dollar
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investigations uh have a listen to that
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we do take Snippets from the episode and
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put it on Tik Tok so you might be a
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slight bit of duplication but I’ll
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probably put in some other uh unique
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information on Tik Tok as well as that
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is in the episode so if you listen to
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that that that’s all brilliant um
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today’s episode is going to be slightly
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different in respect of it’s not just
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going to be me sat here talking about
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all the War Stories and all the good
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stuff that I get into uh today I’ve got
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a guest um so it’s not going to be a
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very good
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episode because I’m not going to be
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doing much talking and I love talking so
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unfortunately you’re going to have to
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listen to another private investigator
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who’s going to regil us with um his
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background and his business uh it’s a
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slightly different business sort of
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structure to my own
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um my business is called dollas d o l
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oos dollas investigations because dolls
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is the Greek Spirit of cunning and Gile
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however my guest today is a Titan and he
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is one of the Elder gods in the Greek
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World which shows his status within the
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private investigation
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industry um run by I’m sure you know
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this Simon that the Titan was run by
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cronis who was the god of Zeus and yeah
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Zeus usurped his father and banished him
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to tartar us with all the other Titans
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is that the reason why you chose Titan
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as your business name no it’s not but it
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sounds quite cool don’t it no it’s not
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so uh the reason I called my business
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Titan was because when I left the police
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which I’m sure we’ll come on to
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shortly uh I spoke to my wife and said
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what do I call my company I don’t want
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to call it investigations Simon H
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investigations anything like that and I
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came up with Titan because Titan
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featured massively in my police career I
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worked at a covert unit called Titan
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house uh so yeah Titan Titan was born
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that’s where it comes from so yes
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without further Ado this is Simon Henson
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he runs uh Titan surveillance limited
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for for its full name is that correct
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Titan private investigation limited
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Titan private investigation limited uh
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you are more of a a national-based
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company I sort of concentrate within the
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sort of the South Yorkshire anywhere
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within sort of 40 50 miles of Sheffield
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uh which for those who don’t live in
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England pretty much covers a third of
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the country because I can go to the east
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coast the West Coast down to sort of ler
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Birmingham up fors Bradford and and
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leads and what have you so that I
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concentrate that you however have
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offices up and down the country have
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multiple people working for you and
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you’re on a a lot larger scale you are
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the managing director of the
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sounds quite cool don’t it no it’s not
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so uh the reason I called my business
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Titan was because when I left the police
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which I’m sure we’ll come on to
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shortly uh I spoke to my wife and said
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what do I call my company I don’t want
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to call it investigations Simon H
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investigations anything like that and I
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came up with Titan because Titan
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featured massively in my police career I
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worked at a covert unit called Titan
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house uh so yeah Titan Titan was born
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that’s where it comes from so yes
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without further Ado this is Simon Henson
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he runs uh Titan surveillance limited
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for for its full name is that correct
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Titan private investigation limited
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Titan private investigation limited uh
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you are more of a a national-based
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company I sort of concentrate within the
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sort of the South Yorkshire anywhere
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within sort of 40 50 miles of Sheffield
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uh which for those who don’t live in
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England pretty much covers a third of
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the country because I can go to the east
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coast the West Coast down to sort of ler
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Birmingham up fors Bradford and and
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leads and what have you so that I
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concentrate that you however have
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offices up and down the country have
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multiple people working for you and
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you’re on a a lot larger scale you are
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the managing director of the
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out there see what the the big world
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holds
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uh and see where that takes me with the
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Holy intention of going back to the
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police as soon as austerities over and
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then having some more fun there that
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didn’t happen though so I founded Titan
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back in 2014 so we’re 10 years now um I
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got into it initially as a subcontractor
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so I was uh introduced through various
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groups to an individual uh in the West
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Midlands who runs an established
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surveillance company he took me under
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his wing I wasn’t a threat
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geographically and he he basically
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showed me how it all works how you price
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things where the work is and he gave me
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a lot of work as a
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subcontractor I then built the business
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up um got an office in Derby and then I
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think it was about the 5e point the
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phone started to ring I was no longer
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subcontractor I was um I was able to
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self-generate my own work and then the
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company slowly grew and it has been been
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slow but we’ve got to where we are today
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nine offices from London to Manchester
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I’m based at the Derby office with
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national work coming in on a daily basis
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so what I do like about the private
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investigation world is what I touched
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upon in a in a in a previous episode is
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is that we all pull together in the same
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direction um obviously we’re both ex
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Police ex job um and sort of from my
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personal experience is when people want
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to get promoted that they’re happy to
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stand upon you stand on you um if you if
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you’re vying for different jobs or ever
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then there’s a bit of cutthroat what I
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do like about this is that obviously you
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were taken under your wing by I’m Melvin
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M yeah if if he’s listening hello Melvin
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um so I mean Melvin and I run a run a a
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Facebook group together for private
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investigators so you obviously taken
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under his wing I met you about five
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years ago when I left the police and we
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worked together and I have a similar
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story where I took work from you for for
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some time and then thought I think I’ll
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set up my own business and I’m I’m sort
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of probably five years behind you but as
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I’ve sort of mentioned my my plan is not
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to to go National I want to sort of
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concentrate local and and just be busy
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myself you’ve obviously got a different
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plan and you’re you’re growing and
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growing and
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growing when you were talking I was
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smiling because you sort of sort of said
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um I had a master plan to go back to the
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police definitely um so I was smiling
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thinking that uh it’s so much better
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running your own business and and not
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being beholden to to to management in
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the police so what what sort of happened
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while you were on your career break that
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the suddenly thought you know what I’m
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I’m just not going
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back I think it’s growing something
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which you own so when you’re employed
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you can work all the hours God sends
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however you probably won’t get
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remuneration for that certainly not in
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the police uh and you probably won’t get
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anything for it um whereas when you’re
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building your own business business you
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see on a daily basis goals which you
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reach you obviously see the financial
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remuneration but for me it’s more work
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life balance initially it was completely
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skewed because I was working like 18
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hours a day if I could I took any work I
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was a bit of a yes man as a
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subie but now I’m office based I get to
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the office at 8 9 in the morning I come
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home at lunch I let the dog out I work
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from home in the afternoon and I get to
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do the school drop off school pickup no
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shifts I I dictate what I you know where
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and when I work um and I’m in an office
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now so I’m not all over the country but
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you have to do that I think to get your
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name out there and to be able to finance
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building a company yeah yeah when you I
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mean I get I I still get CVS sent me
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people applying to to be a private
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investigator inevitably when you tell
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people what you do at at parties or
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social functions or networking events
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and things like that and you sort of say
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I’m a private investigator never to be
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like oh it’s brilliant I’d love to do
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that I’d love to do that and obviously I
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was we’ve got some good stories hence
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the podcast we have some exciting times
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but we also have the sort of the mundane
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sort of stuff uh as to what we get up to
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as as private
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investigators um obviously one of the
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things that that you did is that that
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you’ve grown the business and you you
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obviously you put yourself out there at
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which at which point did you think I’m
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going to run my own business rather than
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just be a subie because it’s kind of
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like a defined career path so I think
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from the start I knew that I didn’t want
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to be a subcontractor and I aspired to
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being office-based and
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self-sufficient however it takes time
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because it’s you’ve got to have Finance
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in place um it is difficult it is
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difficult and it brings pressure as well
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on you certainly one of the biggest
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things for me with staff um is cash flow
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so some of your jobs might be 90-day
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turnaround with companies because we are
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8% corporate 20% private so terms and
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conditions can be hard and certainly
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help well it it it harms your cash flow
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but I think to answer your question from
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the
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start right that was always your plan to
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yeah right but as we spoke to before
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before
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recording uh would I would I do it the
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same probably not it would be a lot
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easier to be a subcontractor earning
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2300 Pound a
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Day and not having all of the hassle
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don’t tell them how much we
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earn everybody will want to do it if
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they know how much we earn we need more
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people doing it that’s the problem well
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that yeah that that that there in lies
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the problem because obviously sort like
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I said my my story was I started off as
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a as a subie and then when you make your
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contacts and you you sort of see what
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you can do I kind of settled my own
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business and I know we’ve had a
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conversation in the past about the
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difficulty in getting staff to work for
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you because they either drop off and do
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something else or they create their own
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business yeah um I sort of what I do
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always remember and what I do like is
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that even though I sort of kind of
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subcontracted for you there was no
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animosity when I then set up my own
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business it wasn’t the case of fliping
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I’ve sort of took him under my wi wing
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and now he competition we still talk to
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each other we still work with each other
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it’s the same across the whole industry
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I think so Melvin took me under his wing
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he owns mrr investigations in centry no
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geographical threat because he just
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deals with Birmingham and and
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centry um Dan Burke who was on one of
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your episodes I think it was the last
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one Dan used to be my go-to operative I
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can’t get hold of INF fov no money now
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and he owns his own company which is
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effectively the same geographic area
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yeah I will help Dan out Dan will help
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me out when you came into it I gave you
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work uh I worked with you personally on
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a few jobs when I couldn’t get two so I
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came onto the ground no animosity at all
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you having your own business we all help
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each
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other give each other a step up I think
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yeah I think that’s what I like about it
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that we do we do help each other out and
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we we pull resources I think sometimes
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people think that there’s these officers
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out there they got a big boxer
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detectives all just waiting for work and
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sometimes it’s not quite like that we we
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we’ve all got specialities I’ve talked
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on previous episodes about I mean I’m ex
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ex detective Sergeant you’re ex
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detective Sergeant we’ve got police
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skills that are specific to more
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investigation based as opposed to
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surveillance because there are two
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different sides to being a pi one is
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just surveillance what the other one is
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is the in investigative world where you
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you look at all the other sort of things
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that we do um you obviously we’ve just
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mentioned about the sort of the lack of
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operatives out there
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and we both get a lot of inquiry saying
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I’d love to do what you do I want to do
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what you do um you actually run a
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training course for would you say
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private investigators or do you run a a
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surveillance course it’s a Sur
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surveillance course for anybody so lots
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of people that inquire say I’ve not had
00:14:50
a police or military background not done
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surveillance before is that an issue
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absolutely not some of the best
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operators we’ve got do not come from a
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police or military background in fact I
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generally say that
00:15:01
police uh bit stereotypical but they
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potentially struggle a bit because in
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the police when you work in a
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surveillance team you’ll probably have
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16 operatives out you’ll have a full Ops
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room running you’ll have two bikers and
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people can be carried in this industry
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let’s be right it’s going to be two or
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three people on a team probably in
00:15:21
single crude vehicles and there is no
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room for anybody to be carried sometimes
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that transition from working a big team
00:15:28
can be a massive hurdle yeah um so
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personally best operators we’ve ever had
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is someone that we can mold on our
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course into what we want them to be and
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they’re not coming with any bad habits
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or we’re not having to retrain bad
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habits yeah I think a lot of people
00:15:45
would be quite excited to hear that
00:15:47
because it’s like it’s like in any
00:15:49
industry people want to break into I was
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thinking about that on on the of the
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drive down
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where people will ask me how how do you
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become a private investigator and and
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it’s almost like if if I threw it around
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and said how do you become an accountant
00:16:02
how do you become a brick layer how
00:16:03
would you become this it’s no different
00:16:06
it’s it’s a tradecraft that we have and
00:16:08
a skill set and an occupation but it’s
00:16:11
the same answers really you don’t you
00:16:13
kind of you beat on everybody’s door you
00:16:15
try and get the experience you try and
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learn from people you make the contacts
00:16:19
you network um and you like you said I
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think one of the biggest things is that
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if you do get a foot in the door you
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just work for everybody everywhere all
00:16:28
the time time and just and just get it
00:16:30
out there so your course let’s let’s
00:16:33
talk about a bit about your course
00:16:34
because I’m sure this this episode is
00:16:36
kind of going to go focus on answering
00:16:37
the question of how do I become a
00:16:39
private investigator in in the UK so
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your course people obviously contact
00:16:45
Titan uh private investigators you run a
00:16:48
course how many courses do you run and
00:16:51
what sort of qualifications do you do
00:16:53
you get so we run four courses a year we
00:16:56
are predominantly an operational company
00:16:58
um the the only reason we got into
00:16:59
training was because 2017 we outgrew our
00:17:03
uh resourcing structure so we had to do
00:17:05
something about it because there’s
00:17:06
nothing worse than paying good money for
00:17:10
uh being there on Google top pages
00:17:12
getting inquiries through which goes to
00:17:14
instruction and then you can’t uh you
00:17:16
can’t resource it so I thought about it
00:17:19
uh in the police I was um a surveillance
00:17:22
trainer um and it made sense to try and
00:17:27
introduce individuals to the industry
00:17:29
because it’s completely unregulated uh
00:17:32
anyone can be a private investigator you
00:17:34
could just have a you a car license a
00:17:36
driving license a camera glossy website
00:17:39
and there you are you’re set up y
00:17:41
there’s no entry level so we decided to
00:17:43
prey the 7 we police surveillance course
00:17:46
down to 5 days I mean I would like it to
00:17:49
be a swe course but commercially it’s
00:17:53
just not
00:17:54
viable one it’s going to cost you about
00:17:56
seven Grand and two it’s 7 weeks off
00:17:58
work so we’ praed a basic course down to
00:18:00
5 days that was in
00:18:03
2017 um it wasn’t a certificated course
00:18:06
initially um in 2020 so it was during
00:18:11
covid we um partnered up with the IPI
00:18:14
which is the Institute of professional
00:18:16
investigators uh and we started to to
00:18:20
deliver an rqf level four certificated
00:18:23
course which is sits just above an a
00:18:25
level and you attain that in five days
00:18:29
so it’s a tough course so yeah people
00:18:3
will contact us I think most people in
00:18:35
the industry have heard of Titan I think
00:18:37
we have a good reputation for our our
00:18:41
course the quality of it uh but secondly
00:18:44
I think people choose Titan over any
00:18:46
other because we have a grow student
00:18:49
Aftercare program in place and this
00:18:52
Aftercare program effectively once
00:18:54
someone has paid for the course and
00:18:56
successfully completed it we then feed
00:18:58
them work we Mentor them we develop them
00:19:01
um and they start start working within
00:19:04
the industry and finding their own feet
00:19:06
probably six to 12 months after we’ll
00:19:08
never be able to get hold of them like
00:19:09
Daniel Burke never get hold of him
00:19:10
anymore not that he did our course but
00:19:13
um people find the feet they might go
00:19:16
down the route you did and Dan did uh
00:19:18
you’ll get your own business and then
00:19:20
you start getting your own work and
00:19:21
therefore you’re not punting yourself
00:19:23
out as a subcontractor anymore so each
00:19:25
to their own um but we do have I mean we
00:19:28
ran a we ran a course in what month we
00:19:31
in now June in May uh and I think
00:19:35
everybody on that course of which there
00:19:36
was nine have all worked for me on
00:19:39
multiple times since then in their
00:19:41
geographic area so it’s not something we
00:19:44
say come and do a course with us and
00:19:45
we’ll give you work and it’s empty it’s
00:19:48
not you will get work we’re not
00:19:51
guaranteeing you work however we will
00:19:53
give you the opportunity to take work if
00:19:56
it fits in with your lifestyle
00:19:59
geographically how far you’re willing to
00:20:01
travel
00:20:03
Etc so I’m just making making a few
00:20:05
notes there for some some questions um
00:20:08
so you did obviously one of the key
00:20:12
parts of your course is is is the growth
00:20:15
part of it that you mentioned in respect
00:20:17
to that you obviously once you’ve passed
00:20:20
the course um you can then be fed work
00:20:24
to your knowledge is there any other
00:20:26
courses out there that have got that
00:20:27
kind of system in place not to my
00:20:31
knowledge however I mean there’s not
00:20:33
that many surveillance training
00:20:35
companies out there now that there are a
00:20:36
few but I think majority of them are
00:20:38
London based there was a very well-known
00:20:41
one for 20 odd years uh up in North
00:20:45
Yorkshire um no longer trading so I
00:20:48
think really we are probably the only
00:20:52
one I think which can actually offer you
00:20:55
work post course I mean don’t get me
00:20:56
wrong we all offer the same course if
00:20:57
it’s an rqf level four it is stringently
00:21:00
monitored right
00:21:02
um so you can’t you know they all offer
00:21:05
a brilliant course but what you need to
00:21:07
ask yourself is okay I’m going to do a
00:21:09
brilliant course you will get more on
00:21:12
the Titan course because our silabus we
00:21:15
because we want to use you or a learner
00:21:18
we want to use them we have to make sure
00:21:20
that they are up to speed to work and
00:21:22
represent Titan um but also that’re you
00:21:26
know they’re representing Titan because
00:21:27
they may be working for other companies
00:21:29
so we need to make sure that they are up
00:21:31
to
00:21:32
speed um but yeah I think we are
00:21:35
probably the only one which is offering
00:21:37
postcourse
00:21:38
work right okay so the the the
00:21:43
RF the 4 is a a standard qualification
00:21:48
up and down the country you can leave
00:21:49
that one in by the way ad I don’t mind
00:21:51
um it’s qualification up and down the
00:21:53
country it’s it but obviously to be a
00:21:56
private investigator is a
00:21:59
unregulated business so you don’t have
00:22:01
to do the course but
00:22:05
obviously you kind of sort said and I
00:22:08
mean we do come across Cowboys in this
00:22:10
business and and it’s a it’s a massive
00:22:13
thorn in our side because I mean I’ve
00:22:15
had it where people have gone to a rogue
00:22:18
company that is is still on Google to
00:22:21
this day um and they’ve been stung they
00:22:23
paid a lot lot of money and either get
00:22:26
no product at the end or they get mobile
00:22:28
phone footage which any Tom Dick and
00:22:31
Harry can do so it’s important that we
00:22:33
obviously professionalize the industry
00:22:36
uh with that sort of qualification so
00:22:38
one of the the key questions there will
00:22:40
be probably from the listeners is is
00:22:42
does everybody pass or is it a pass or
00:22:44
fail course pass or fail course so
00:22:47
throughout the course um you have
00:22:50
throughout the days so day one is foot
00:22:52
surveillance so you’re learning in the
00:22:53
ABC formation clearing Corners Etc day
00:22:56
two you do public transport so following
00:22:58
a subject on public transport at day
00:23:00
three is mobile surveillance day four
00:23:03
you revisit everything so there’s no
00:23:04
skill fade and then day five which
00:23:05
you’ve been involved with as a stranger
00:23:07
subject for the for the Learners is the
00:23:09
final exercise which is as close as we
00:23:11
can get to a live operational deployment
00:23:14
in the training environment um I’ve
00:23:17
actually forgot your
00:23:20
question I said is it a pass or fail it
00:23:22
is yeah okay so that’s where I was going
00:23:24
with it so um effectively there will be
00:23:27
one to one D with your instructor it’s a
00:23:30
um one instructor to uh three Learners
00:23:33
as a ratio throughout the day we will
00:23:36
stop and we will have debriefs either in
00:23:39
car or whilst we’re on foot uh that will
00:23:41
be oneto one and also as a groups
00:23:42
everybody learns from it and then at the
00:23:44
end of each day you have a onetoone with
00:23:46
your instructor and and that’s where you
00:23:49
learn your areas of development uh or
00:23:51
the areas which are particularly strong
00:23:53
in um and it is a complete roller
00:23:55
coaster the course you’ll have good days
00:23:58
you’ll have bad days you’ll have
00:23:59
different emotions tears laughter Etc
00:24:02
it’s a tough course um and it is pass or
00:24:06
fail but the quality of the instructors
00:24:08
they’re all ex police uh they’re all
00:24:10
surveillance professionals stroke
00:24:12
trainers uh when they were in the Police
00:24:14
Service they will get you through it
00:24:16
it’s not rocket science um however we
00:24:19
will get it out of you if you’ve got it
00:24:22
but there are some people and it it
00:24:25
manifests Itself by probably the end of
00:24:28
day to uh one thing we can’t um provide
00:24:34
uh is not being natural you can’t teach
00:24:38
someone to be natural if someone has
00:24:40
just hasn’t got that in them then at the
00:24:42
end of day two it wouldn’t be a surprise
00:24:44
but we’d be saying look this isn’t for
00:24:46
you you’re not going to get through the
00:24:48
course you’re welcome to stay the
00:24:51
remainder of the course um or if you
00:24:53
prefer because you’re not enjoying it
00:24:56
may maybe yeah we’ll give you a refund
00:24:58
and and off you
00:24:59
go some of them though um will get to
00:25:02
that point at the end of day two where
00:25:04
we can see there issues and it might be
00:25:07
look it’s been highlighted throughout
00:25:10
this area you are not getting so what
00:25:13
what we offer them is do the whole
00:25:14
course you’re not going to pass because
00:25:16
you have not passed the foot phase for
00:25:18
example we would then say to them we
00:25:21
think you’ve got it in you but you’re
00:25:22
just going to need more tuition more one
00:25:24
to one so what we do with those
00:25:26
individuals is we will will meet them
00:25:29
before the next course and we will do
00:25:31
some onetoone training with them uh that
00:25:33
might be meeting them in a city and just
00:25:35
doing some foot surveillance if that’s
00:25:37
the area of development which they
00:25:38
require and then we we would then say
00:25:41
come on the next course uh free of
00:25:43
charge uh and we will focus on the days
00:25:46
which you require so it’s foot
00:25:47
surveillance to be days one and two and
00:25:49
then come back for the final exercise
00:25:50
day five so if they’ve got it in them we
00:25:52
will give them that extra tuition it
00:25:54
will cost them nothing but you know we
00:25:57
want to get it out of them if they’ve
00:25:59
got it but some people haven’t got it
00:26:01
but I would suggest that we have had
00:26:03
four people since
00:26:05
2017 that haven’t made it but we’ve had
00:26:08
multiple people who have had to come
00:26:10
back for extra days just because they
00:26:12
need that top up that’s a good
00:26:14
percentage then that’s that because
00:26:16
obviously that’s one of the questions I
00:26:17
was going to ask of what what is the
00:26:18
sort of pass fail rate so I I think
00:26:21
you’ve hit the nail on the head there
00:26:22
with with a couple of points is is it’s
00:26:26
not just a money making exercise for
00:26:29
Titan it’s not a case of yeah we’ll take
00:26:31
on every Tom Dick and Harry we make lots
00:26:33
of money on the course Happy Days I’m
00:26:35
loaded it’s more of a case of we
00:26:38
genuinely want you to pass and we do
00:26:40
everything in our powers to to get you
00:26:43
through it if we can and obviously the
00:26:46
couple of key points just to sort
00:26:47
summarize what you said there is is that
00:26:50
if you’re invited back to to retrain
00:26:52
there’s not an additional cost involved
00:26:54
it’s not about keeping pumping people
00:26:56
for money to to get them through a
00:26:57
venture you you’re obviously invested in
00:26:59
them and you’re obviously showing it in
00:27:01
that way uh to get them through one of
00:27:05
the things that you said as well is
00:27:07
about I I have I have a saying is that
00:27:09
you can’t teach common sense and I think
00:27:11
you you sort of said it in a in a
00:27:13
slightly different way that you can’t
00:27:14
teach somebody to be natural um in this
00:27:18
job you you’ve either got it or you
00:27:19
haven’t and it’s liken to S of I’ve said
00:27:22
before it’s liken to being a swan that
00:27:24
you’re thinking about lots of different
00:27:26
things you’re thinking about your coms
00:27:27
you’re thinking about where you’re going
00:27:29
you you’re watching the subject you’re
00:27:30
looking for third party uh compromise
00:27:33
and you’re doing all that whilst just
00:27:35
acting natural and walking down the
00:27:37
street and I know when I spoke to spoke
00:27:39
to Dan a couple of months ago about it
00:27:42
and obviously talking to you and dealing
00:27:43
with the students myself is they are
00:27:46
knackered by by the end of each day they
00:27:48
are mentally exhausted yeah there’s a
00:27:51
lot to fit in they’ve got to do a hell
00:27:52
of a lot during that five days and they
00:27:55
don’t have to do the rqf level four
00:27:56
process um because there comes an admin
00:27:59
fee with that um some people come on the
00:28:00
course I’d say 80% come on the course
00:28:02
and they don’t do the rqf level four
00:28:04
they do exactly the same course the only
00:28:06
difference is they don’t have to fill a
00:28:07
workbook in which can then be assessed
00:28:11
and dip tested for Quality um so they
00:28:14
there’s probably a month’s worth of work
00:28:16
post course if you want to do the rqf
00:28:18
and they are they’re they’re shattered
00:28:20
they are absolutely shattered and that’s
00:28:22
why you have all these emotions because
00:28:23
you’ve got a little bit of sleep
00:28:24
deprivation cuz we do 10 to 12 hour days
00:28:27
and and then in the evening when you’re
00:28:29
at your hotel or Airbnb or where if
00:28:32
you’re at home if you live locally
00:28:33
you’ve then got homework to do and that
00:28:35
might be a wrecky report or a client
00:28:37
report because we need to make sure that
00:28:39
they know what they’re doing they’re
00:28:41
going to be judged by their first job
00:28:42
and if they’re not prepared then they’re
00:28:44
not going to make it in the industry so
00:28:46
there’s a hell of a lot of work and they
00:28:48
do get tired very tired so one of the
00:28:51
things that you just said there about um
00:28:53
80% of the students don’t do the rqf for
00:28:59
yeah what is the difference why why
00:29:01
would people sign up to do it and why
00:29:02
would people not sign up to do it and
00:29:04
what difference does it make in in the
00:29:06
industry and and moving forward okay so
00:29:09
that decision is a completely personal
00:29:11
decision you either want to have a a
00:29:14
industry recognized
00:29:16
certification or you’re just quite happy
00:29:19
doing the course and working that that
00:29:21
is it if you do the rqf or if you don’t
00:29:25
your work prospects are no different no
00:29:27
one’s going to say to you uh when you
00:29:29
start ringing around companies or you
00:29:31
speak to people on our resourcing group
00:29:33
they’re not going to say can you send me
00:29:34
a copy of your of your surveillance
00:29:37
qualification they’ll just want to know
00:29:39
who you’ve trained with and if they hear
00:29:41
Titan then they know the quality of our
00:29:43
training so no no further questions are
00:29:46
generally asked so it’s a completely
00:29:48
personal thing you either want a
00:29:49
certificate which is industry recognized
00:29:52
or you
00:29:53
don’t that’s it it’s not going to affect
00:29:55
your work prospect it’s just going to
00:29:56
cost you 420 quid more for the admin fee
00:29:59
is this part of future proofing because
00:30:04
as as we’ve as as we’ve already said
00:30:06
currently in the UK uh private
00:30:08
investigation is unregulated we know
00:30:10
that the siia who do sort of do the sort
00:30:12
of door door staff quals and stuff like
00:30:15
that there there’s been a lot of talk
00:30:17
for last couple of years certainly while
00:30:19
I’ve been in it and moving forward is
00:30:21
that they wanting to sort of standardize
00:30:24
qualifications and get their foot in the
00:30:26
door to to try and keep out the Rogue
00:30:28
operators and standardize it all um is
00:30:32
is the rqf something that is trying to
00:30:34
Future proof the service that if you did
00:30:36
it you wouldn’t then have to do the Sia
00:30:39
course or is it just something that’s
00:30:41
completely sort of set aside as as such
00:30:44
so licensing that’s been on the cards
00:30:46
for about 18 years yeah has it happened
00:30:49
has it he no I see licensing I mean the
00:30:53
introduction of gdpr I think that is a
00:30:56
form of Licensing
00:30:58
they can look at you at any point uh the
00:31:01
io um information commission’s office
00:31:04
and they can pull you on whether you’re
00:31:06
sticking to gdpr it’s not licensing but
00:31:09
it’s a form of legislation which we have
00:31:12
to abide by and obviously there’s people
00:31:14
that don’t
00:31:16
um there was talk about the entry level
00:31:19
once it became licensed which would be
00:31:21
the private investigators award which is
00:31:23
an rqf level
00:31:24
three most training providers aren’t
00:31:26
offering that course anymore I know that
00:31:28
it’s being pulled or certainly skills
00:31:29
for justice the awarding body we use
00:31:31
we’re looking at pulling it so the
00:31:34
answer is I don’t know but if you’ve got
00:31:37
training uh if you’ve got a
00:31:40
qualification and Licensing does come in
00:31:43
maybe that would be enough but if you
00:31:45
decide not to do the rqf level four we
00:31:48
can take prior learning into
00:31:50
consideration so it might be that
00:31:51
someone comes on our course and they do
00:31:53
the five days they pass it they then
00:31:56
work they then might Conta and say I
00:31:59
want the certification now the rqf level
00:32:00
four so we can take all that prior
00:32:02
learning and they would just need to
00:32:03
come for days four and five which is day
00:32:07
four is everything so mobile and foot
00:32:09
and then day five is the final exercise
00:32:11
so even if you decide at the start of
00:32:13
the course I don’t want to do it and you
00:32:15
change your mind that’s not a problem or
00:32:16
if licensing comes in and says you need
00:32:18
some sort of qualification if you’re
00:32:20
trained with us we can take that prior
00:32:21
learning into into consideration and we
00:32:23
can then go put you through that rqf
00:32:25
level four
00:32:26
process okay
00:32:29
okay anything else about your course
00:32:31
have S questions that want to ask about
00:32:33
your course it’s the
00:32:36
best so although it’s a it’s a basic
00:32:39
level um we we offer the advanced
00:32:43
syllabus which the awarding body sets a
00:32:46
tqt a total qualification time there is
00:32:49
no way you could do the full uh Advanced
00:32:52
syllabus in 10 days with skills for
00:32:55
justice the awarding body their they
00:32:57
stipulated time timelines so but we do
00:33:00
offer the advanced syllabus bar open
00:33:03
source intelligence and nighttime
00:33:05
surveillance you so they’re getting the
00:33:07
advanced package but they’re coming out
00:33:08
with a basic if they do the the rqf
00:33:11
level four um so we go the extra mile
00:33:15
and that’s simply because we use these
00:33:17
stuff I mean you said earlier um it’s
00:33:20
not a money-making scheme it’s not and
00:33:22
how these businesses who were just
00:33:23
training providers managed to have a
00:33:25
feasible you know business structure I
00:33:28
don’t know we need a minimum of six
00:33:30
Learners on a course just for it to
00:33:32
break even um as soon as we go to nine
00:33:35
we then have another instructure sorry
00:33:37
instructor which is just over ,000 for
00:33:40
the week we’ve got a new High car which
00:33:42
is 500 quid so you know as soon as you
00:33:45
start adding more students you know
00:33:47
straight away just just with that
00:33:49
there’s another, 1500 quids worth of
00:33:51
fees yeah um so how these companies make
00:33:54
profit out of it I don’t know but we’re
00:33:55
not in it for the profit uh there might
00:33:57
be some profit that comes out of it um
00:33:59
but certainly in the early days um it
00:34:02
was subsidized the training was
00:34:04
subsidized by the oper operational side
00:34:05
of the company so it didn’t really make
00:34:07
business sense and it still doesn’t make
00:34:09
business sense however we’re bringing
00:34:10
new people into the industry which we
00:34:12
can use uh and obviously it’s it’s it’s
00:34:15
um growing our brand yeah part part of
00:34:20
the bigger picture of titon yeah that’s
00:34:22
a nice not a lovely segue that is
00:34:25
because we’re also going to talk about
00:34:26
what else time Titan does um you do
00:34:29
Titan TV you do yeah so YouTube channel
00:34:33
I think we’ve got 64 episodes so every
00:34:36
Friday at 3M um on Titan Pi tv YouTube
00:34:40
channel we initially it was just um
00:34:45
around answering questions which we get
00:34:47
asked commonly so it was trying to
00:34:49
educate people then it changed into
00:34:51
talking about um certain services and
00:34:54
then we’re able to put those videos on
00:34:56
our service page so that when someone
00:34:58
clicks on surveillance or person tracing
00:35:00
you can see my ugly mug talking about
00:35:03
the process how long it takes how much
00:35:05
it costs so it’s up front and people can
00:35:08
see that so it’s trying to educate them
00:35:09
before they call but now it’s sort of
00:35:11
changed to people engaging and saying
00:35:15
can you cover this or can you cover that
00:35:18
um so it’s yeah it’s changed Direction
00:35:20
but yeah I think it’s it’s good for the
00:35:22
company it’s building that brand again
00:35:24
like the training how much Flack did you
00:35:27
get from other private investigators
00:35:30
when you started doing it okay so I
00:35:32
probably thought of this so we’ve been
00:35:33
running
00:35:34
now over a year so yeah probably a year
00:35:38
and two months it was an idea in my head
00:35:42
for probably two years before that so
00:35:43
three years ago I didn’t do it because I
00:35:46

was thinking those keyboard Warriors are
00:35:48
going to come out at 9:00 they’ve had a
00:35:49
drink or the haters yeah uh so it could
00:35:53
be a massive fail and damaging brand
00:35:55
however I’m very lucky to say that
00:35:58
certainly on the YouTube side there’s
00:36:00
been no poison there’s been no operators
00:36:03
who have who have said you don’t know
00:36:04
what you’re on about um so for me I
00:36:07
think well for the company I think it’s
00:36:09
been good yeah it
00:36:12
IOU um it’s a bit like what I’m what I’m
00:36:15
what I’m doing with with the podcast
00:36:16
then I again I
00:36:18
was on the way on the drive down it’s
00:36:20
about an hours drive down to the studio
00:36:22
uh I put classical music on so my brain
00:36:24
just wanders off in in lots of different
00:36:26
directions and I mean i’ i’ I’ve been
00:36:28
doing this now I’ve been investigating
00:36:30
for S 27 years of my life but yet you
00:36:34
still get impostor syndrome you still
00:36:37
worry I mean obviously the the sort of
00:36:38
tiktock thing Tik Tok thing that I’m
00:36:41
sort of do at the end of this episode
00:36:42
where I put out a little snippet that’s
00:36:44
that’s growing and growing it’s the
00:36:45
moment it’s growing exponentially which
00:36:47
is which is really exciting but when I
00:36:50
my heart still beats quickly when I read
00:36:52
the comments about what people are going
00:36:53
to put um cuz there are there are
00:36:56
comments out there that’ll either
00:36:58
criticize you or you you’ve got that bit
00:37:00
wrong or actually this is and and I
00:37:03
we’re all human and I still worry about
00:37:06
what people are going to say and whether
00:37:07
to do it and and I know sort of this is
00:37:10
obviously on on YouTube the the the most
00:37:12
part of of of my listeners listen to it
00:37:15
as a podcast on either Spotify or or
00:37:17
iTunes but we’ve we’ve got the camera
00:37:18
set up so you can watch this episode on
00:37:20
on YouTube if you want but I always my
00:37:24
wife didn’t like the fact that I was
00:37:26
going to put my face out there
00:37:28
and be be the public face of of doas
00:37:31
with the sort of
00:37:33
the I think she kind of worri sometimes
00:37:35
that we might get targeted or something
00:37:38
like that um and because it’s your
00:37:41
business I don’t know whether you’re the
00:37:43
same as me but if I ever get any
00:37:44
negativity I find it a personal attack
00:37:47
yeah and I think you’ve got to you’ve
00:37:49
got to draw yourself away from that so I
00:37:51
remember once we had a landscape
00:37:54
Gardener I was saying we do this at
00:37:57
times we do that I can’t remember which
00:37:58
episode it was and we had this landscape
00:38:00
Gardener so people who we over their
00:38:03
website ruin it or something and was
00:38:05
talking about you’re a one-man band mate
00:38:07
yeah so been investigator tracked him
00:38:10
down got his telephone number gotten his
00:38:12
address and then went and had a little
00:38:13
word with him but it was a very friendly
00:38:14
word and he took it down so yes I took
00:38:17
it very personally and sometimes I’ll be
00:38:19
a family meal my phone or ping and I
00:38:22
look at a comment and think that a right
00:38:24
and then I go I go into myself and I’m
00:38:26
there but I’m not yeah and I think it is
00:38:29
really hard what you say there it’s it’s
00:38:31
hard to walk away and not take it
00:38:35
personally but I don’t think you’ve had
00:38:37
any negativity and I’ve probably had one
00:38:40
or two on LinkedIn but certainly none on
00:38:42
on YouTube yeah yeah you don’t know do
00:38:44
you yeah someone doesn’t like you they
00:38:46
don’t like you if you’re putting
00:38:47
yourself out there you’re putting
00:38:48
yourself out there one one I mean one of
00:38:49
the best things I heard was how can
00:38:52
everybody like you when you don’t like
00:38:55
everybody and I thought yeah that’s
00:38:57
that’s fine there are people out there
00:38:59
that I just I just don’t I just don’t
00:39:01
get on with I like to I like to try I
00:39:02
try and get on with everybody but there
00:39:04
are some people that then natur you’re
00:39:05
not going to like someone are you yeah
00:39:07
and I don’t like my
00:39:09
neighbor there’s another story I know I
00:39:12
know I I know about that story probably
00:39:14
can’t tell it on on the podcast but yeah
00:39:17
so yeah no he’s he’s yeah so cuz we we
00:39:22
spoke a while back and I remember you
00:39:23
saying to me that you got an idea to do
00:39:25
like a a ptk styl
00:39:28
drive around having a
00:39:30
conversation what did I said be yeah
00:39:33
James Cordon he did kokei didn’t he
00:39:35
right yeah yeah so yeah initially I
00:39:37
bought two GoPros it was a waste of a
00:39:38
grand but I bought two GoPros and I
00:39:40
thought I’ll set it up I’ll go in my car
00:39:43
and I’ll pick someone up and I think I
00:39:44
spoke to you about it yeah yeah yeah did
00:39:46
I wouldn’t put your face on it you know
00:39:47
it would just be me asking you questions
00:39:50
whil driving around your hometown
00:39:51
Sheffield or donc castner it didn’t
00:39:54
really take off though and I haven’t
00:39:55
recorded any but it’s good idea
00:39:58
maybe one day hey yeah I’ve got another
00:40:00
question for you on then how gooded are
00:40:02
you that I’ve got a podcast and you
00:40:04
haven’t I have got a podcast have you
00:40:07
yeah I’ve never listened to it well it’s
00:40:09
is it any good so yeah because we got so
00:40:12
much content now uh decided probably
00:40:15
about two three months ago to do a
00:40:18
podcast and it’s basically so after mine
00:40:20
then yeah probably
00:40:23
okay we’ve got that content there so
00:40:26
whack the audio on so yeah I think it’s
00:40:28
doing quite well but I don’t really do
00:40:30
podcasts other than listen to yours
00:40:31
obviously but I don’t really do podcasts
00:40:33
I don’t do Tik Tok either but I mean
00:40:35
this is uh yeah you can’t you can’t
00:40:37
teach an old dog tricks can you well I
00:40:40
mean we’re I think we’re of a similar
00:40:41
age I think I’m slightly older than you
00:40:43
he says blowing smoke up your bum um but
00:40:46

obviously Adam who does all our stuff uh
00:40:49
here for the podcast had to show me how
00:40:51
to use Tik Tok he’s like oh you need to
00:40:52
do Tik Tok first so he gave me some
00:40:55
instructions so so so your so your
00:40:58
podcast then is it taken from the clips
00:41:01
of Titan TV or yeah it’s just all way
00:41:04
from it so right so yeah because we’ve
00:41:06
got 64 or whatever it is episodes there
00:41:08
we’re just releasing one of those a week
00:41:10
I think it goes out on a Friday at 3 P.M
00:41:12
like the YouTube does and it’s just the
00:41:13
audio part of the YouTube channel so you
00:41:16
can’t see me right um yeah that’s it so
00:41:20
so it’s more of a sort of snippet based
00:41:22
sort of 10 minute 10 cuz obviously your
00:41:23
videos are roughly around the sort of 10
00:41:25
minute yeah 7 to 10 minut yeah somewh
00:41:28
longer but uh yeah it’s about 10 minutes
00:41:30
not like yours which are about an hour
00:41:32
yeah yeah yeah yeah yeah well it’s
00:41:34
different what I like about that though
00:41:35
because when you first sent me the link
00:41:36
you said what do you think about this
00:41:39
this is going to be it’s not being
00:41:40
released yet this is my first podcast
00:41:42
and I thought it was an hour I thought
00:41:44
to myself I didn’t say it I thought when
00:41:46
the hell am I going to have an hour yeah
00:41:48
and I don’t do podcasts but I tell you
00:41:49
what I did I listened to it in 15 minute
00:41:51
snippet and I thought it was really good
00:41:53
oh thank you that’s why you’re on the
00:41:54
show that’s
00:41:56
it you can come again that’s all you’re
00:41:58
doing a I’ll butter him up now come on
00:42:01
again I said that to Dan he can come on
00:42:02
again but just being just being busy but
00:42:05
uh yeah he could come back
00:42:07
so what’s the what’s the future plan for
00:42:09
Titan TV then you’ve done 64 episodes
00:42:12
yeah um don’t know is it going to
00:42:15
continue have you have you got more
00:42:17
ideas or
00:42:19
no so I’m running out I like your
00:42:22
honesty I am running out by in fact
00:42:24
we’re recording four tomorrow because we
00:42:26
do a month in advance uh and to be fair
00:42:30
we’re redoing some because uh things
00:42:32
have changed prices have changed because
00:42:34
some of them are a year old um so I
00:42:37
think in the future it’s probably going
00:42:38
to be redoing certain
00:42:40
topics um but yeah I am getting a bit
00:42:44
dry on content but it’s a massive drain
00:42:47
time drain and financially recording one
00:42:51
a week yeah and then putting it out
00:42:53
there that’s that’s why I decided to do
00:42:57
one a month cuz I wanted I wanted
00:42:59
quality over quantity for the podcasts
00:43:02
but I was also mindful that we kind of
00:43:05
have a a finite number of frequently
00:43:07
asked questions and stories that we can
00:43:09
tell on the show so I thought if I do a
00:43:11
one a month that gives me another four
00:43:13
weeks of working jobs that I can then
00:43:15
talk about in the future cuz one thing
00:43:18
that i’ sort of realized that the
00:43:20
original plan for Diary of a private
00:43:22
investigator was to talk about the jobs
00:43:23
that I’ve been on this this month but
00:43:25
then I realized that they may well come
00:43:27
a point that if I’m talking about a job
00:43:30
that’s live somebody might be listening
00:43:31
to it because obviously as as the
00:43:33
podcast grows as do the the viewers and
00:43:36
listeners grow and grow and grow and
00:43:37
obviously I I thought realized that
00:43:39
there might be a point that I’m actually
00:43:40
putting something out on a job that I
00:43:42
did last week and somebody might listen
00:43:43
to it so I’m kind of and it’s giving the
00:43:46
haters ammo isn’t it yeah why why are
00:43:48
you discussing a job but yeah I’ve done
00:43:51
it on on the YouTube channel you know
00:43:53
I’ll discuss a job but if we do that
00:43:56
we’re going to have first ly it’s going
00:43:57
to be sanitized and secondly we’re going
00:43:59
to have permission from the client yeah
00:44:01
um but yeah that could quite easily
00:44:03
bring the haters out I suggest yeah I
00:44:05
mean I that’s why I kind of cover over
00:44:07
the details I don’t generally go into
00:44:10
where it happened or you don’t mention
00:44:12
names and stuff like that but the
00:44:13
details are a little bit Bland I I
00:44:15
haven’t actually changed any details yet
00:44:17
but I can see a point in time where if
00:44:19
I’m drilling down on the particulars of
00:44:21
a job I might just have to change it
00:44:24
geographically or something like that to
00:44:26
um just so anybody who listens to it I
00:44:28
mean obviously i’ I’ve got one story
00:44:30
which I’ll I’ll I’ll I’ll tell on a
00:44:32
future episode about when I was found
00:44:34
underneath somebody’s car um trying to
00:44:36
remove a a GPS tracker um and they stood
00:44:39
over me and sort of said can I help you
00:44:41
um there are details in that story that
00:44:44
if I was to tell it probably give it
00:44:45
away as to uh where it was and who it
00:44:47
was and what have you so I have to think
00:44:50
think about how I’m going to get around
00:44:51
that story so well it can happen can’t
00:44:52
it I mean although you can put as much
00:44:54
planning and preparation into a track
00:44:55
and deployment or whatever we do there
00:44:57
is an element of luck and if someone
00:44:59
comes out their front door when you’re
00:45:00
under the car but you know there’s some
00:45:02
operators out there that I think one of
00:45:04
them LED wallet under a car that’s just
00:45:06
bad planning isn’t it I mean come on but
00:45:09
the subject coming out after you’ve you
00:45:11
know risk assessed it and made an
00:45:13
assessment then so be it but I remember
00:45:15
when that operative did that so he
00:45:16
didn’t realize he’d left his uh wallet
00:45:18
it wasn’t one of my jobs but I heard
00:45:19
about it CU obviously that goes around
00:45:20
like wildfire he didn’t realize he had
00:45:22